Booking Procedure - Terms And Condititions
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After confirming the house you wish to book and the dates and number in party
You will be sent via email a booking form.
This gives you the confirmation of dates, house ,party .
It has the bank account details .
We require the information to be supplied by email regarding the booking partys contact details, party group details/bank account details
/ passport number ( aa legal requirement in Italy )
Without this information we cannot confirm the booking .
30% of Total Payable on Booking for 1 week stay.
25% on Booking for 2 week Stay
20% for 3 week Stay.
Remainder due 9 weeks before arrival day.
If booking within 9 weeks of arrival the total booking rate will be due on booking
Payment by bank transfer to our allotted account Fiona Sheppard or Italian account if paying in euros.
We take pay pal payments but will not take the cost of the payment 3.4 % must be added to your payment.
A Security Deposit is requested before 2 weeks of arrival - by bank transfer
The payee is responsible to pay this within time, to notify the agency when done and to provide bank details to ensure its prompt return.
Entry is allowed without the full security deposit.
In the unlikely event of substantial damage or breakage occurring the tenant must notify the house managers immediately.
There is a full house instruction booklet at the house -if required the agency will email you a copy prior to arrival along with driving
If a house is strictly non smoking inside and in all but the designated areas.
The security deposit can be withheld if guests smoke in areas not designated - including dropping butts.
Pets allowed on prior agreement - but an extra cleaning charge of 50 euros will be charged
.Mid stay cleaning- Extra cleaning on request.
A restaurant guide will be left at the house - along with local information.